This page is designed to hold all the information you need about travel from pre-approval through reimbursement. If you have any questions, email Sarah at sashin2@iu.edu.
CMLT Department Travel Information
Before Your Travel
Trip Authorization
All travel on IU business requires a Trip Authorization (TA). This should ideally be completed at least two weeks prior to your departure. As of August 1, 2022, there is no longer an additional form to fill out for international travel.
- Process for Obtaining Trip Authorization
Fill out the CMLT Pre-Travel Form to the best of your ability. If you are booking your own transportation and lodging, try to obtain accurate fare estimates to include on this form. There are three ways to submit the form:
- Fill and submit the CMLT Pre-Travel Web Form
- Download the CMLT Pre-Travel Form PDF and email the completed form to sashin2@iu.edu.
- Print the CMLT Pre-Travel Form PDF and deliver the completed form to Sarah in 642.
With this form, Sarah will submit a TA report to Travel Management Services. Typical turnaround on approval is 1-2 business days. They recommend waiting until approval before booking anything. Once you receive an automated email with the subject "Chrome River Trip Authorization Request Approved," you are clear to book travel.
Booking
Your transportation and lodging can either be booked on your own with reimbursement or prepaid with IU funds using Egencia. Egencia bookings can either be made on your own or done by Sarah on your behalf.
Note: Egencia cannot be used to book lodging that are part of a conference/event block or access special discounts associated with an event. You will need to book out-of-pocket to access those.
- Booking Out-of-Pocket/Reimbursement
- Only economy/coach fares are reimbursable. If you wish to upgrade at your own cost: First, book and pay for an economy/coach ticket, then request an upgrade as a separate transaction.
- International Flight Exception: IU allows up to business class to be reimbursable on international flights outside of North America. If you are traveling on an external grant, be sure to check its restrictions as many do not allow for this.
- Medical Exception: It is possible to receive an exemption from this requirement for medical reasons. Please coordinate with Sarah during the pre-approval process to obtain approval.
- When booking a flight, do not use personal credits, vouchers, reward points, miles, etc. The airfare cannot be reimbursed when they are used.
- Note: While you are not allowed to be reimbursed for airfare you spent personal rewards/miles on, you are allowed to earn them.
- Send receipts for your transportation and/or lodging to Sarah to process for reimbursement.
- Airfare receipts must document every flight.
- Lodging receipts must be itemized and include the lodging's address.
- Only economy/coach fares are reimbursable. If you wish to upgrade at your own cost: First, book and pay for an economy/coach ticket, then request an upgrade as a separate transaction.
- Self-Booking with IU Funds
- Launch "Egencia" from one.iu.edu.
- If you do not have an Egencia account, email travel@iu.edu to request one.
- The email subject should be "Requesting Egencia Traveler Role"
- The body of the email should include:
- "I need an Egencia Traveler account, please."
- {your full name as it is on the ID/passport you use to travel}
- {your IU email address}
- {your university ID number}
- If you have not already done so, filling out some aspects of your profile before you book is recommended.
- Click your name in the upper right and select "Go to profile."
- On the "Personal Information" page, enter your gender and birth date. These pieces of information are required to book flights.
- On the "Notifications" page, you can enter your mobile number or email under "Flight alerts" to receive notification of cancellations/delays/changes to flights you are booked on.
- On the "Loyalty programs" page, you can enter the numbers for any airline or hotel loyalty programs you are in. While you are not allowed to use/redeem your personal rewards points or miles on IU travel, you are allowed to earn them.
- Search for and select your flights and/or lodging.
- In the "Information requested by your company" section:
- Enter "CMLT" for department code
- Enter the account number where the funds should ultimately come from. Ask Sarah if you are unsure what it should be.
- Enter "BL" for the campus code
- In the "Choose your payment" section, "IU AIR CARD" or "IU EGENCIA HOTELS" should automatically be selected. Leave this as is.
- If you are just trying to obtain a cost estimate for the pre-approval, select "save for later." When you are ready to finalize it, you'll be able to find it in "Trips" on the top menu bar.
- Once you have finalized your booking, let Sarah know so she can connect the charge to your completed pre-approval report.
- Have Sarah Book for You
Before I can book on your behalf, you must set up your Eugencia account.
- Launch "Egencia" from one.iu.edu.
- If you do not have an Egencia account, email travel@iu.edu to request one.
- The email subject should be "Requesting Egencia Traveler Role"
- The body of the email should include:
- "I need an Egencia Traveler account, please."
- {your full name as it is on the ID/passport you use to travel}
- {your IU email address}
- {your university ID number}
- You must add Sarah as a travel arranger.
- Click your name in the upper right and select "Go to profile."
- Select "Arrange and approve" from the left-side menu.
- Click "Manage" under "Arrangers."
- Select the "All users" list, search for "Sarah Shin," select my name, and click "Save" in the bottom-right corner.
- If you have not previously done so, you will need to fill out some aspects of your profile before I can book on your behalf.
- Click your name in the upper right and select "Go to profile."
- Your profile will open to the "Personal information" page.
- At a minimum, fill out the "gender" and "Date of birth" fields.
- There are also optional fields in your profile you may want to complete in other sections from the left-side menu:
- On the "Preferences" page, you can specify whether you prefer aisle or window seats.
- On the "Notifications" page, you can enter a mobile number or email to receive flight alerts.
- On the "Loyalty programs" page, you can enter your airline and hotel reward program numbers. While you are not allowed to use/redeem your personal rewards points or miles on IU travel, you are allowed to earn them.
During Your Travel
Please save receipts for any costs you will be requesting reimbursement for. The only exemption is if you’re claiming per diem, you do not need to save meal receipts. An acceptable receipt contains:
- The vendor name
- The date of transaction
- The amount of the transaction
- If the transaction contains multiple items/charges and the total is over $75, the receipt must also be itemized
- Proof of payment tendered (typically seen as the last four digits of the credit card used)
- If you receive a receipt that is missing this element, submitting a screenshot of the charge from your banking app or an account statement along with the receipt is acceptable.
If you don’t want to save physical receipts during your trip, there are some optional methods to submit receipts as you receive them:
- Submit Receipts via Mobile App
- Download “Chrome River SNAP” from the App Store on iPhones or Google Play on Android phones.
- Login to the app with your IU email address
- The app will allow you to take pictures of receipts directly from your phone.
- Verify that the receipt scan is complete and legible in the “Receipt Gallery” before you discard the physical copy
- Submit Receipts via Web Browser (Mobile-Friendly)
- Navigate to one.iu.edu on your web browser.
- Search for and launch “Chrome River Travel & Expense”
- Open the menu in the upper-left corner and select “eReceipts”
- Upload pictures of scans of your receipts in the upper-right corner. The button will appear as “Upload” on a desktop browser or as a camera icon on a mobile browser.
- If you are on a mobile browser, you will have the choice to upload an existing file or directly take a picture of the receipt
- Verify that the receipt is complete and legible in the “Receipt Gallery” before you discard the original
- Automatically Submit Lyft Receipts
You can set up your Lyft account to automatically submit ride receipts while on IU travel:
- From the Lyft app, open the menu in the upper-left corner
- Select “Ride History”
- Select the “Business” tab and then the “Create profile” button
- Enter your IU email address as your work email
- You will need to open the verification email you receive
- Enter your personal payment info. You can only use this process to simplify reimbursements, not directly pay from an IU account.
- Select “Chrome River” as the expense system for “Receipt forwarding”
- Select the “Next” button to finish creating your business profile
- Now when you are calling a Lyft, there will be a switch above the “Select Lyft” button
- The person icon is your personal profile and the briefcase is your business profile
- When you call a Lyft with your business profile selected, the receipt will automatically be uploaded to your receipt gallery
- If you accidentally have your business profile selected for personal use, simply ask Sarah to delete the receipt from your receipt gallery if you don’t know how.
- Automatically Submit Uber Receipts
You can set up your Uber account to automatically submit ride receipts while on IU travel:
- From the Uber app, open the profile menu in the upper-right corner
- Select “Wallet”
- Under “Ride Profiles,” select “Start using Uber for business”
- Select “Ride for business” and “Join now”
- Enter your IU email address as your business email
- Enter your personal payment info or select an existing payment method. You can only use this process to simplify reimbursements, not directly pay from an IU account.
- For “Travel Reports,” I recommend deselecting both options before clicking “Next”
- Select “Chrome River” on the “Link an expense program” page
- You will receive a verification email to your IU account. You must open it and click “Enable Chrome River” for the receipt forwarding to work.
- Select the “Got it” button to finish creating your business profile
- Now when you are calling an Uber, there will be a profile switch button above the “Confirm Uber” button
- The person icon is your personal profile and the briefcase is your business profile
- When you call an Uber with your business profile selected, the receipt will automatically be uploaded to your receipt gallery
- If you accidentally have your business profile selected for personal use, simply ask Sarah to delete the receipt from your receipt gallery if you don’t know how.
After Your Travel
When you return, please submit your receipts to Sarah in-person or to sashin2@iu.edu if you haven’t already submitted them to your Receipt Gallery. If you did use the Receipt Gallery, simply let Sarah know that everything is ready for the reimbursement. If you incurred any costs that were not part of the pre-approval, please include a short/simple explanation. If everything is in order, it will take approximately a week to receive your reimbursement.
You have 120 days from the end of your travel to request a reimbursement. After 120 days, your reimbursement will become taxable income. After 365 days, you will not be able to receive a reimbursement at all.
If it is your first time receiving a reimbursement, ensure that you have direct deposit is set up. Even if you already have direct deposit set up for payroll, you still need to set up direct deposit for reimbursements. To do so, search for and select “Travel Reimbursement Direct Deposit” from one.iu.edu. If there is not already an account listed with “Reimbursement” in the “Amount/Percent” column, select the “+” button. Enter an account nickname, your account information, and select “Reimbursement” as the “Deposit Type.”